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Customer Story: ALTR + Aware + Protopia AI

Enterprise biometric verification, with privacy built in.

Biometric identity verification is a powerful tool for preventing fraud, but it introduces a serious risk: the collection and storage of highly sensitive facial data that, once compromised, cannot be replaced. ALTR, Aware, and Protopia AI have developed a privacy-preserving approach that enables enterprises to verify identities and authenticate transactions without raw images.

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See privacy-preserving identity verification in action.

Enroll. Verify. Sign.

Watch how a user enrolls their face in seconds, then verifies their identity to authorize a document signature without a password or knowledge-based security question.

The Challenge

A face is not a password. You can't reset it.

Biometric verification offers a powerful defense against fraud, but the data required to make it work is uniquely sensitive. Conventional systems may retain face images or biometric templates for future matching, creating repositories of information that cannot simply be replaced if compromised.

The risks extend beyond storage. Processing biometric data can expose it across AI inference infrastructure, including runtime memory, logs, and supporting systems.

For ALTR, the challenge was to bring reliable biometric verification into enterprise applications without creating another repository of sensitive facial images.

Biometric profiles sit at the very top in terms of toxic data. Dangerous to have and to hold, because if they’re compromised the consequences can’t be undone. We wanted a way to use this kind of information in a safe and secure way.

James BeechamCo-founder, ALTR

The Solution

Verified identities. Protected faces.

ALTR, Aware, and Protopia AI have developed a privacy-preserving approach to biometric verification that combines three complementary technologies:

ALTR

Identity verification and transaction authentication

ALTR integrates biometric verification into enterprise applications through SAML, SDKs, and APIs. Each successful verification is cryptographically bound to the transaction, creating a tamper-evident record of identity and authorization.

Aware

Biometric matching and liveness detection

Aware provides the biometric models that verify identity and establish that a real person is present.

Protopia AI

Biometric data protection

Protopia AI Stained Glass Transform converts biometric data into irreversible representations that only the target model can interpret, preserving their utility for verification while keeping raw images out of the verification pipeline.

How it works

1. Enroll

A user captures a facial image, which Stained Glass Transform converts into a protected representation.

2. Verify

A subsequent facial capture is transformed and processed by Aware’s biometric models to verify identity.

3. Authenticate

ALTR binds the verification result to the account, document, or transaction.

Architecture: a user's face image passes through Protopia AI Stained Glass Transform, Aware's biometric matching and liveness models process only protected representations of the enrolled reference and new capture, and ALTR binds the verification result to the account, document, or transaction.
Architecture: a user's face image passes through Protopia AI Stained Glass Transform, Aware's biometric matching and liveness models process only protected representations of the enrolled reference and new capture, and ALTR binds the verification result to the account, document, or transaction.

The Impact

Making biometric verification practical for enterprise fraud prevention.

100,000+

Built to scale to 100,000+ users

ALTR’s biometric verification deployment is built to scale to more than 100,000 users across banking, healthcare, and other enterprise settings.

Stronger fraud prevention

Biometric matching, liveness detection, and transaction authentication help organizations establish who is authorizing a transaction.

Reduced biometric data exposure

Eliminating the need to retain raw face images reduces the sensitive information organizations must manage and protect.

Enterprise-ready integration

SAML, SDK, and API integrations enable biometric verification within existing applications, including legacy systems.

Have your own fraud prevention use case?

Talk to us about running AI on your most sensitive data, from biometrics to transactions.